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Crafting a Design Portfolio that gets you hired

Best PracticesFebruary 8, 2019January 21, 2019

If you want to get hired as a service designer, you need to be able to effectively communicate your skills and who you are as a designer.

I’ll explain what I look for in portfolios when hiring new staff at our studio, and what separates the people that do get hired from the ones that don’t.

Continue reading “Crafting a Design Portfolio that gets you hired”

How to make the business case for Service Design?

Best PracticesFebruary 5, 2019January 12, 2019

You and I know that service design creates lots of value. But often, it’s not easy to “prove” that upfront to our clients, especially clients with a focus on short-term results.

This can significantly slow down the pace at which you make an impact.

Continue reading “How to make the business case for Service Design?”

How to kick start your Service Design career

Best PracticesFebruary 1, 2019January 12, 2019

You want to pursue a career as a service designer, as a freelancer within an agency or maybe at your current job. But you’re wondering, where do I start?

Well, I have three tips to help kick start your service design career, even without formal training or years of hands-on experience.

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These 5 skills will make you a better Service Designer

Best PracticesJanuary 29, 2019January 12, 2019

What skills do great service designers possess? It’s a question that I’ve asked over fifty professionals, and none of them talked about learning how to create stakeholder maps, personas, or service blueprints.

If you’d like to know which skills you need to develop to become a better service designer, read on!

Continue reading “These 5 skills will make you a better Service Designer”

Explaining Design Research to your clients

Best PracticesJanuary 25, 2019January 13, 2019

Have you ever wanted more time to do proper design research, but couldn’t get your client to see it, too? Well, you’re not alone

I’m going to demonstrate how you can explain design research and its value in a way that clients understand, by focusing on just one key aspect.

Continue reading “Explaining Design Research to your clients”

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