Learn how to explain service design
An email course designed to help you...
5-day email course
they have gone before you
hear what these professionals learned through this course
"I feel well prepared now when someone asks me what service design means."
"I really learned a lot."
"Thanks to this course I can describe the why of service design."
discover the 5 lessons
It's very simple. Over the span of 5 days, you'll get one email per day. Each email contains one key lesson that will help you to explain service design with more confidence and clarity. All the lessons are based on a story that happened in real life.
- 1Do not talk about service design
- 2The value of service failures
- 3How to find common ground
Selling a lot of hot air
Convincing the CFO
Who Created this course
I've made the mistakes so you don't have to
Hi 👋 I'm Marc and I've been doing service design since 2006.
When I cofounded the first service design studio in The Netherlands you could search for service design on Google and get zero results. As you can imagine I had a lot of explaining to do.
It was a long and sometimes painful process but I learned how to get people excited about service design.
When you join the course, I'll share some of my most important lessons so that you don't have to start from scratch and can easily pick up where I left off.
See you inside!
learn How to explain service design
Sign up to get the first lesson today