Learn how to explain service design

Join this course and get practical tips that help you explain service design in just a few words to anyone, anytime.

5-day email course

Free

If you're having a hard time getting people around you to understand service design and see its value, this course is for you.

  • Avoid rookie mistakes
  • Grow your credibility
  • Open new opportunities

Why should I sign up

Know exactly what, when and how to say it

01 - Clarity

Stop getting that look 🤔

02 - Confidence

Feel confident talking about service design

03 - FOCUS

Don't overwhelm people, focus on what matters

What's inside

discover the 5 key lessons

It's very simple. Over the span of 5 days, you'll get one email per day. Each email contains one key lesson that will help you to explain service design with more confidence and clarity. All the lessons are based on a story that happened in real life.

  1. 1
    Do not talk about service design
  2. 2
    The value of service failures
  3. 3
    How to find common ground
  4. 4

    Selling a lot of hot air

  5. 5

    Convincing the CFO

learn How to explain service design

Sign up to get the first lesson today

What you'll get

  • Practical everyday tips
  • Better understanding of what confuses clients
  • Knowing you're not the only one dealing with these struggles

Who Created this course

I've made the mistakes so you don't have to

Hi 👋 I'm Marc and I've been doing service design since 2006.

When I cofounded the first service design studio in The Netherlands you could search for service design on Google and get zero results. As you can imagine I had a lot of explaining to do.

It was a long and sometimes painful process but I learned how to get people excited about service design.

When you join the course, I'll share some of my most important lessons so that you don't have to start from scratch and can easily pick up where I left off.

See you inside!
- Marc

Marc Fonteijn

they have gone before you

hear what these professionals truly got out of this course

learn How to explain service design

Sign up to get the first lesson today

What you'll get

  • Practical everyday tips
  • Better understanding of what confuses clients
  • Knowing you're not the only one dealing with these struggles